Can I get my money back if I'm not satisfied with my New Balance purchase?

Does New Balance offer a warranty on their products? Can I return products to New Balance? Does New Balance have a satisfaction guarantee? Will I get refunds from New Balance? Does New Balance have a money-back guarantee?
Money-back guarantee policy rating: 5.0 - 1 ratings

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Yes, New Balance does offer money-back guarantee.
Knoji Staff
138
Posted Apr 2, 2018

Yes, New Balance has a so that you can get a refund if you're unsatisfied with your purchase. Learn more about it on their customer service page.

Also visit their homepage to learn more about New Balance.

Learn more at newbalance.com.

Shopping tip: (December 15, 2018): Use promo code CYBERMONDAY30 to save 30% off at newbalance.com — redeem it here. You can also view more New Balance promo codes.

As of Saturday, Amazon.com is also offering 50% off New Balance items on their website.

Update: we've found 52 more activewear stores that currently offer money-back guarantee and 799 fashion stores that are offering money-back guarantee . You can also view all 3,444 stores that offer money-back guarantee across all categories.

This user rated New Balance's money-back guarantee policy: 5.0
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About New Balance

New Balance is a major activewear company operating the e-commerce site newbalance.com. New Balance sells its products and services in the activewear vertical, offering discounts and promo codes to its customers infrequently. New Balance is very well-regarded among shoppers on Knoji, with 36 ratings and an average rating of 4.3 stars. New Balance scores very highly compared to other brands in the activewear industry, providing 20 e-commerce features to better serve its customers.

New Balance's Features Scorecard

Shipping & Returns Policies
Free Returns & Exchanges:
Yes
New Balance offers free returns & exchanges for qualifying orders and customers, according to their free returns & exchanges policies. See policies and program details on their returns & exchanges policies page. Read full answer >>
Free Shipping:
Yes
New Balance offers free shipping on all qualifying orders. Get free delivery on your order from New Balance, program exclusions apply. See details on their free shipping policy page. Read full answer >>
International Shipping:
Yes
New Balance offers international shipping for qualifying orders and customers, according to their international shipping policies. See policies and program details on their international shipping policies page. Read full answer >>
Payment Options
Debit & Prepaid Cards:
Maybe
It appears that New Balance may not accept debit & prepaid cards currently. Read full answer >>
Paypal:
Yes
New Balance accepts PayPal for qualifying orders and customers, according to their PayPal policies. See policies and program details on their PayPal support page. Read full answer >>
Apple Pay:
No
It appears that New Balance may not accept Apple Pay currently. Read full answer >>
Google Pay:
Maybe
It appears that New Balance may not accept Google Pay currently. Read full answer >>
Discount Policies
Promo Codes:
Yes
New Balance supports a promo code box on their website. Check the New Balance promo codes page for the latest coupon codes from New Balance. Read full answer >>
Sales:
Yes
New Balance runs a clearance and promotions page on their website. Check the official New Balance sales page for the latest discounted prices and sales directly from New Balance Read full answer >>
Black Friday Ad:
Maybe
It appears that New Balance may not offer Black Friday ad currently. Read full answer >>
Cyber Monday Ad:
Maybe
It appears that New Balance may not offer Cyber Monday ad currently. Read full answer >>
Military Discounts:
Yes
New Balance offers coupons and promotional pricing for military veterans. Get up to 30% off and other special offers for New Balance on their military discounts page. Read full answer >>
Official Coupons Page:
Yes
New Balance offers their own coupons and promotions page on their website. Check the official New Balance coupons page for the latest offers directly from New Balance Read full answer >>
Student Discounts:
Yes
New Balance runs a student discount program for current students. Save up to 40% on New Balance through their student discount program. Program details are available on their student discounts page. Read full answer >>
Senior Discounts:
Maybe
It appears that New Balance may not offer senior discounts currently. Read full answer >>
Birthday Discounts:
Yes
New Balance offers a birthday discount program. Get special discounts, free items, and coupons on your birthday at newbalance.com. See program details on their birthday discounts page. Read full answer >>
Price Matching:
Maybe
It appears that New Balance may not offer price matching currently. Read full answer >>
Competitor Coupons:
Maybe
It appears that New Balance may not accept competitor coupons currently. Read full answer >>
Coupon Stacking:
Maybe
It appears that New Balance may not allow coupon stacking currently. Read full answer >>
Customer Service Features
Contact Information:
Yes
New Balance offers contact information for qualifying orders and customers, according to their contact information policies. See policies and program details on their contact information availability page. Read full answer >>
Money-back Guarantee:
Yes
New Balance offers money-back guarantee for qualifying orders and customers, according to their money-back guarantee policies. See policies and program details on their money-back guarantee policy page. Read full answer >>
Gift Cards:
Yes
New Balance offers gift cards and discounted gift cards during special promotional events. Find gift cards for New Balance. with their gift card program. See policies and program details on their gift cards page. Read full answer >>
Loyalty Programs:
Yes
New Balance offers loyalty programs for qualifying orders and customers, according to their loyalty programs policies. See policies and program details on their loyalty programs page. Read full answer >>
Customer Reviews:
Maybe
It appears that New Balance may not offer customer reviews currently. Read full answer >>
Social Media Pages:
Maybe
It appears that New Balance may not offer social media pages currently. Read full answer >>
Financing Options
Affirm Financing:
Maybe
It appears that New Balance may not accept Affirm financing currently. Read full answer >>
Afterpay Financing:
Maybe
It appears that New Balance may not accept Afterpay financing currently. Read full answer >>
Klarna Financing:
Maybe
It appears that New Balance may not accept Klarna financing currently. Read full answer >>
Bread Financing:
Maybe
It appears that New Balance may not accept Bread financing currently. Read full answer >>
Website Features
Mobile Apps:
Maybe
It appears that New Balance may not offer mobile apps currently. Read full answer >>
Marketing Programs
Affiliate Programs:
Yes
New Balance offers affiliate programs for qualifying orders and customers, according to their affiliate programs policies. See policies and program details on their affiliate programs page. Read full answer >>
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